Did you receive your municipal account or not?

1. Some residents in Thabazimbi Local Municipality (TLM) did not receive their monthly statements from the municipality, due to the data cleansing project the municipality is busy with.
2. The purpose of this data cleansing is to move over to a streamlined and more cost-effective way to send out account statements.
3. By using SMS, MMS and e-mails the TLM will ensure that all the consumers will receive their monthly bills each month.
4. The municipality is trying to avoid the use of paper and it will assist in eliminating postage delays and minimising costs.
5. The municipality is also in the process of the valuation of all properties.
6. This process will make it possible to link properties to ID numbers to be more effective in updating the account database.
7. Furthermore, the TLM is in the process to appoint debt collectors as part of the revenue enhancement programme.
8. The objective is to access the ITC system of the Credit Bureaus, in order to update customer information and resolve the problematic income generation of the municipality.
9. The municipality needs your assistance in ensuring that the information on the system is accurate.
10. Provide the following information:
    Property owner’s and/or account holder’s name
    His/her cell phone number
    ID number of the owner/account holder
    Municipal Account number for the relevant property
11. Please e-mail the following people:

• Mr Melusi Mhlanga (melusimh@gmail.com)
• Moipone Mosito (mositoem@thabazimbi.gov.za)
• Tebogo Kibinyane (kibinyanet@thabazimbi.gov.za)

The municipality would like to thank all residents for their patience during this transitional time. Together let’s make Thabazimbi great again!

TLM press release, issued by the Office of the Speaker, 14 February